Frequently Asked Questions

Quantas Ltd provides comprehensive IT solutions including hardware procurement, software implementation, network infrastructure, cybersecurity, cloud services, and technical support. We specialize in consulting, installation, maintenance, and logistics for various industries.

You can request a quote by contacting us through our website contact form, calling our office at +250 788 521 112, or emailing info@quantas.rw. We'll discuss your requirements and provide a customized proposal within 24-48 hours.

Yes, we offer comprehensive maintenance and support services including preventive maintenance, emergency repairs, software updates, and 24/7 technical support. We provide service level agreements (SLAs) tailored to your business needs.

We serve a wide range of industries including banking and finance, healthcare, education, government, retail, manufacturing, and telecommunications. Our solutions are customized to meet the specific requirements of each industry.

Project timelines vary depending on scope and complexity. A simple hardware installation might take 1-2 days, while a comprehensive system implementation could take several weeks to months. We'll provide detailed timelines during the planning phase.

Yes, we provide comprehensive training programs for all our solutions. This includes user training, administrator training, and ongoing support to ensure your team can effectively use and maintain the systems we implement.

Our standard payment terms are 50% upfront and 50% upon completion for most projects. For larger projects, we can arrange milestone-based payments. We also offer financing options for qualified clients.

Yes, we provide comprehensive warranties on all our work and installations. Hardware components come with manufacturer warranties, and our installation and configuration work is covered by our service warranty for up to 12 months.